Probleme de connexion

Pour ceux qui auraient des problemes de connexion voici un mail de nexon sur comment les regler

This ticket has been closed by a GM. See below for more details.

I am sorry to hear that you are experiencing problems with Vindictus.

Please make sure you meet the minimum computer specifications to run Vindictus. You can find the information here:
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If you do meet the minimum specifications, here are a few suggestions that might resolve your issue. If these tips do not help you, please submit a new ticket with more information about your system specifications, the character and server he/she is on, and any error messages you received.

1) Close any extra applications before starting the game as they may interfere with our game clients. If you do not feel comfortable turning off your firewall or antivirus, we suggest configuring them appropriately to allow the game client to run.
2) Run a Virus/Spyware scan on your system to make sure that it is clean. Malicious programs can interfere with the game and compromise the security of your account.
3) Please make sure that you have DirectX 9.0c or better and that your video card drivers are up to date. More information about DirectX can be found in the link provided above.
4) For nVidia video card drivers: [Vous devez être inscrit et connecté pour voir ce lien]
For ATI video card drivers: [Vous devez être inscrit et connecté pour voir ce lien]
5) Please make sure that Windows is configured to allow the execution of the game client. To verify this, click on your Start menu, Control Panel, Performance and Maintenance (if applicable) and then double click on System. Select the Advanced tab and click settings in the performance section. Once there, select the Data Execution Prevention tab and make sure that the game client is added if the second option is selected. Also make sure to click Apply and Ok if you make any changes.
6) If all of the above solutions do not resolve the issue, I suggest that you re-download the game client and then reinstall it. For best results, I recommend that you delete the folder the game is in and any other related files or icons before you reinstall the game. You can download the game client from the link provided above.
7) If you have Windows Vista / Windows 7, right click on your Vindictus icon located in the Vindictus folder (not the desktop shortcut) and select properties. Once in the properties, click on the compatibility tab, check the box that says "Run this program in compatibility mode for:", select Windows XP (Service Pack 2) from the drop down menu and click Apply. For best results, make sure to log on your computer as an administrator.

If possible, submitting a link to a trusted image uploading website with an image of the problem would assist us immensely.

Thank you and have a nice day!